Welcome to CATHAYPLAY, the ultimate destination for discovering and watching independent Chinese films! We provide our customers with access to motion pictures, short films streamed over the Internet to computers, iOS, and Android mobile devices as well as Internet-connected TVs, game consoles, and set-top boxes (a “Device”). These Terms & Privacy Policy are subject to change without prior written notice at any time, at Company’s sole discretion, and such changes shall apply to any purchases made after such changes are posted. Therefore, you should review these Terms & Conditions prior to each purchase so you will understand the terms applicable to such a transaction. If you do not agree to these Terms & Privacy Policy, do not make any purchases.
PLEASE READ THESE TERMS & PRIVACY POLICIES CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THESE INCLUDE VARIOUS LIMITATIONS AND EXCLUSIONS, AND A DISPUTE RESOLUTION CLAUSE THAT GOVERNS HOW DISPUTES WILL BE RESOLVED.
TERMS
1. Registered Customers, Pay-Per-View, Voucher, Subscription, Billing, and Cancellation
Becoming a Registered Customer
Pay-Per-View
Voucher
Subscription
Billing
Recurring Billing: By starting your CATHAYPLAY subscription, you authorize us to charge you one monthly, quarterly, or yearly subscription fee at the then-current rate to your Payment Method.
Price Changes: We reserve the right to adjust pricing for our service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms, any price changes to your service will take effect following email notice to you.
Billing Cycle: The subscription fee for our service will be billed at the beginning of the paying portion of your subscription unless and until you cancel your subscription. We automatically bill your Payment method monthly, quarterly, or yearly. Subscription fees are fully earned upon payment. We reserve the right to change the timing of our billing, in particular, as indicated below if your Payment Method has not been successfully settled. Your renewal date may change due to changes in your Subscription.
No Refunds: PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. Following any cancellation, you will not be able to access any content from our website. However, you can browse our website.
Payment methods: You may edit your Payment Method information by visiting our website and clicking on “Subscription” under settings. If payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information or cancel your account, you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates. For certain Payment Methods, the issuer of your Payment Method may charge you a foreign transaction fee or other charges. Check with your Payment Method service provider for details.
Cancellation
2. Passwords & Account Access
BY SHARING THE CATHAYPLAY SERVICE PASSWORD OR ALLOWING OTHERS TO ACCESS YOUR ACCOUNT, THE USER AGREES TO BE RESPONSIBLE FOR ASSURING THAT HOUSEHOLD SUBSCRIBERS COMPLY WITH THE TERMS & CONDITIONS AND SUCH USER SHALL BE RESPONSIBLE FOR THE ACTIONS OF THE HOUSEHOLD SUBSCRIBERS.
A User has access and control over the CATHAYPLAY account. A User’s control is exercised through the use of the User’s password and therefore to maintain exclusive control, the User should not reveal the password to anyone. In addition, if the User wishes to prohibit others from contacting CATHAYPLAY Customer Service and potentially altering the User’s control, the User should not reveal the Payment Method details (e.g., last four digits of their credit or debit card) associated with their account. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account.
You should be mindful of any communication requesting that you submit credit card or other account information. Providing your information in response to these types of communications can result in identity theft. Always access your sensitive account information by going directly to the CATHAYPLAY website and not through a hyperlink in an email or any other electronic communication, even if it looks official. CATHAYPLAY reserves the right to place any account on hold anytime with or without notification to the member in order to protect itself and its partners from what it believes to be fraudulent activity. CATHAYPLAY is not obligated to credit or discount a subscription for holds placed on the account by either a representative of CATHAYPLAY or by the automated processes of CATHAYPLAY.
3. DVD with Educational License
All DVDs sold by CathayPlay are covered under an Educational License, intended exclusively for accredited educational institutions (including universities, colleges, high schools, and secondary schools). Under this license, the film may be used in the following ways:
a) Internal Access: The film may be made available to students, faculty, and staff for research, teaching, and other non-commercial educational purposes.
b) Private Screenings: The film may be shown in private, non-theatrical settings that are not open to the general public.
c) Classroom and On-Campus Use: The film may be screened in classrooms, lecture halls, or auditoriums within the institution.
All licensed uses must be confined to the physical premises of the purchasing institution. The license is non-transferable and does not permit distribution to third parties or external venues.
4. Governing Law
5. Applications
6. Use of Information Submitted
7. Customer Support
8. Copyright
CATHAYPLAY respects the intellectual property rights of others and expects its users to do the same. CATHAYPLAY enforces third party’s intellectual property rights and can, in appropriate circumstances, suspend or terminate the accounts of members or Users who are repeat infringers. CATHAYPLAY will respond expeditiously to claims of copyright infringement committed using the CATHAYPLAY platform and/or website if such claims are reported to CATHAYPLAY’s Designated Copyright Agent identified in the sample notice below.
If you are a copyright owner, authorized to act on behalf of one, or authorized to act under any exclusive right under copyright, please report alleged copyright infringements taking place on or through the CATHAYPLAY by completing the following Notice of Alleged Infringement (“Notice”) and delivering it to CATHAYPLAY’s Designated Copyright team. Upon receipt of the Notice as described below, CATHAYPLAY will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged content from the CATHAYPLAY.
To file a Notice of Alleged Infringement, please:
- Include both of the following statements in the body of the Notice: “I hereby state that the information in this Notice is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright, or of an exclusive right under the copyright that is allegedly infringed”.
- Identify the material or link you claim is infringing (or the subject of infringing activity) and to which access is to be disabled, including at a minimum, if applicable, the URL of the link shown on the CATHAYPLAY website or the exact location where such material may be found.
- Identify the copyrighted work that you claim has been infringed, or – if multiple copyrighted works are covered by this Notice – you may provide a representative list of copyrighted works that you claim have been infringed.
- Provide your company affiliation (if applicable), mailing address, telephone number, and, if available, email address.
- “I hereby state that I have good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law (e.g., as a fair use)”
- Provide your full legal name and your electronic or physical signature.
- Finally, deliver this Notice, along with all items completed to CATHAYPLAY’s Designated Copyright team: copyright@cathayplay.com
9. General Terms & Conditions
Privacy
Indemnity by you
Disclaimer of Warranties
Limitations on Liability
Cookies Policy
PRIVACY POLICY
The Information We Collect
When you visit CATHAYPLAY you provide us with two types of information: personal information you knowingly choose to disclose that is collected by us and Website use information collected by us as you interact with our Website.
When you register with CATHAYPLAY, you provide us with certain personal information, such as your name, your email address any other personal or preference information that you provide to us.
When you enter CATHAYPLAY, we collect your browser type and IP address. This information is gathered for all CATHAYPLAY visitors. In addition, we store certain information from your browser using “cookies.” A cookie is a piece of data stored on the user’s computer tied to information about the user. We use session ID cookies to confirm that users are logged in. These cookies terminate once the user closes the browser. By default, we use a persistent cookie that stores your login ID (but not your password) to make it easier for you to log in when you come back to CATHAYPLAY. You can remove or block this cookie using the settings in your browser if you want to disable this convenience feature.
When you use CATHAYPLAY, you may set up your personal profile, form relationships, send messages, perform searches and queries, form groups, set up events, add applications, and transmit information through various channels. We collect this information so that we can provide you with the service and offer personalized features. In most cases, we retain it so that, for instance, you can return to view prior messages you have sent or easily see your friend list. When you update information, we usually keep a backup copy of the prior version for a reasonable period of time to enable reversion to the prior version of that information.
You post your own private or personal information on the Website at your own risk. Although we allow you to set privacy options that limit access to your pages, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other Users with whom you may choose to share your pages and information. Therefore, we cannot and do not guarantee that the information you post on the Website will not be viewed by unauthorized persons. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. You understand and acknowledge that, even after removal, copies of user information may remain viewable in cached and archived pages or if other Users have copied or stored your information.
If you choose to use our invitation service to tell a friend about our site, we will ask you for information needed to send the invitation, such as your friend’s email address. We will automatically send your friend a one-time email or instant message inviting him or her to visit the site. CATHAYPLAY stores this information to send this one-time invitation, to register a friend connection if your invitation is accepted, and to track the success of our referral program. Your friend may contact us at privacy@cathayplay.com to request that we remove this information from our database.
CATHAYPLAY may also collect information about you from other sources, such as newspapers, blogs, instant messaging services, and other users of the CATHAYPLAY service through the operation of the service (e.g., photo tags) in order to provide you with more useful information and more personalized experience.
By using CATHAYPLAY, you are consenting to have your personal data transferred to Singapore and/or the United States of America and processed.
Use of Information Obtained by CATHAYPLAY
When you register with CATHAYPLAY, you create your own profile. Your profile information, as well as your name, email, and photo. We may occasionally use your name and email address to send you notifications regarding new services offered by CATHAYPLAY that we think you may find valuable.
CATHAYPLAY may send you service-related announcements from time to time through the general operation of the service. Generally, you may opt out of such emails here, though CATHAYPLAY reserves the right to send you notices about your account even if you opt out of all voluntary email notifications.
CATHAYPLAY may use information in your profile without identifying you as an individual to third parties. We do this for purposes such as aggregating how many people are in a network like a band or a movie and personalizing advertisements and promotions so that we can provide you with CATHAYPLAY. We believe this benefits you. You can know more about the world around you and, where there are advertisements, they’re more likely to be interesting to you. For example, if you put a favorite movie in your profile, we might serve you an advertisement highlighting a screening of a similar one in your town. But we don’t tell the movie company who you are.
We may use information about you that we collect from other sources, including but not limited to Social Network Platforms where we have a presence, newspapers and Internet sources such as blogs, instant messaging services, Social Network Platform developers, and other users of CATHAYPLAY, to supplement your profile.
Links
Third-Party Advertising
Advertisements that appear on CATHAYPLAY are sometimes delivered (or “served”) directly to users by third-party advertisers. They automatically receive your IP address when this happens. These third-party advertisers may also download cookies to your computer, or use other technologies such as JavaScript and “web beacons” (also known as “1×1 gifs”) to measure the effectiveness of their ads and to personalize advertising content. Doing this allows the advertising network to recognize your computer each time they send you an advertisement in order to measure the effectiveness of their ads and to personalize advertising content. In this way, they may compile information about where individuals using your computer or browser saw their advertisements and determine which advertisements are clicked. CATHAYPLAY does not have access to or control of the cookies that may be placed by the third-party advertisers. Third-party advertisers have no access to your contact information stored on CATHAYPLAY unless you choose to share it with them.
This privacy policy covers the use of cookies by CATHAYPLAY and does not cover the use of cookies or other tracking technologies by any of its advertisers.
Changing or Removing Information
Access and control over most personal information on CATHAYPLAY are readily available through the profile editing tools. CATHAYPLAY users may modify or delete any of their profile information at any time by logging into their accounts. Information will be updated immediately. Individuals who wish to deactivate their CATHAYPLAY account may do so on their account page. Removed information may persist in backup copies for a reasonable period of time but will not be generally available to members of CATHAYPLAY.
Where you make use of the communication features of the service to share information with other individuals on CATHAYPLAY, however, (e.g., sending a personal message to another CATHAYPLAY user) you generally cannot remove such communications.
Security
Terms of Use, Notices, and Revisions
Your use of CATHAYPLAY and any disputes arising from it is subject to this Privacy Policy and all of its dispute resolution provisions including arbitration, limitation on damages, and choice of law. We reserve the right to change our Privacy Policy at any time. Non-material changes and clarifications will take effect immediately, and material changes will take effect within 30 days of their posting on this site. If we make changes, we will post them and will indicate at the top of this page the policy’s new effective date. If we make material changes to this policy, we will notify you here, by email, or through a notice on our home page. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account.
If you have any questions about this privacy policy, please contact us at customer@cathayplay.com.